SHIPPING & RETURNS

SHIPPING POLICY

Processing Time: 1–3 business days.
Shipping: Standard (3–5 business days) | Express (1–2 business days).
Tracking: Sent via email once your order ships.
Lost/Stolen Packages: We are not responsible once packages are in the carrier’s possession. Please contact the carrier directly with your tracking number.

All sales are final due to the hygienic nature of hair products.
Returns are only accepted if the item is unused, unopened, and in original packaging within 7 days of delivery.
No returns/exchanges if hair has been worn, installed, combed, dyed, cut, or altered.
If you receive a defective or incorrect item, please contact us within 48 hours with photos/video proof for a replacement or refund.